Building AI With Empathy: Sorenson’s Mission for Accessibility

For Sorenson Senior Director of AI Mariam Rahmani, the future of AI isn’t about building the flashiest models—it’s about creating solutions that close communication gaps and empower people, especially the Deaf and Hard of Hearing community. With a third of Sorenson’s workforce personally connected to this community, empathy isn’t an afterthought—it’s built into the company’s DNA.